RESERVATIONS POLICY:

Reservation Deposits:
At the time of booking, an initial deposit equal to two night's lodging is due. The final balance is due 45 days prior to arrival. This includes all taxes, activities and other charges. If booking a reservation within 45 days of your arrival, the full balance is due at the time of booking.

Accepted Payments:
We accept cash, personal checks, traveler's checks, money orders, Master Card and Visa.

Refundable Security Deposit:
A refundable security deposit of $500 to $2000, depending on the home, is due on arrival, credit card can be used on check in. However with Distinctive Homes of 4 bedrooms or more it must be in the form of a check and payment must be made with final balance. The security deposit will be returned by check via mail, 14 business days after your departure date. Distinctive Homes are in some neighborhoods that have certain Homeowner Association Regulations and Noise Ordinances Rules. With your confirmation you will receive specific information. Please respect the rights of the homeowners by obeying these rules. A $1,000 fine for a noise ordinance could apply should you not follow these rules.

Should damage occur, you will be notified and the amount of the damage will be deducted from the security deposit.

Cancellation Policy:
If you need to cancel more then 45 days prior to arrival, all monies will be refunded minus a $150 cancellation fee. Should you need to cancel within the 45 days prior to arrival all monies are non-refundable unless your exact dates can be re-booked. If we can re-book your exact dates, all monies received to date less the $150 cancellation fee will be returned. We regret that there are no refunds for late arrivals, early departures or no shows.

Directions to Destinations West Check in Office - Click Here

We strongly recommend you secure your reservation with our travel protection program. Call us for information.

Check-In/Check-Out:
Check-in is 4:00 p.m. on your arrival date. Check-out is by 10:00 a.m. on your departure date.

No Smoking or Pets Permitted:
All properties are NON-SMOKING and have a NO-PET RULE, no exceptions. Violators are required to pay a substantial cleaning/deodorizing fee.

Housekeeping:
Prior to your arrival, your vacation home is clean and furnished with fresh linens, towels and supplies. Daily housekeeping is not included, but is available upon request at least 48 hours prior to arrival, for an additional fee. Upon departure general turn around cleaning will be done. If excessive trash and dirty dishes are left, that will be viewed as damage and will be deducted from your damage deposit.

Events:
Some of our homes allow intimate weddings, gatherings, receptions and family reunions with a caterer. Some homes are restricted due to the Homeowners Association Regulations. If you are planning any type of event, you are required to discuss the nature of the event with us before the home is confirmed. You will be required to agree to the individual home rules. We reserve the right to cancel the reservation with no money refunded if your event is not disclosed and approved by Destinations West in advance. Our guests services department would be happy to assist in your planning of such events, please call for details.

Rental Guarantee:
The specific home and dates your reserve are guaranteed. However, should unforeseen circumstances make it impossible for use of that property, we reserve the right to move you to a similar or upgraded property. Whenever possible we would notify you in advance with your options.